A retired police officer thought he was being scammed, then found a $300K insurance policy in his name

When Charles Rahn received a suspicious missive successful the message asking for his slope and recognition paper information, helium instantly assumed it was a scam.

"(They're) trying to scam me," Rahn told WFTV 9 News (1) successful Orlando, Florida. "I mean, it surely looks official."

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To Rahn's relief, the missive wasn't an effort to bargain his banking information. But its existent intent was conscionable arsenic concerning.

As Rahn told WFTV, the missive was from a institution called Franklin Madison, an security selling agency, informing him that helium had a past-due outgo connected a $300,000 accidental decease and dismemberment security policy.

The problem? Rahn didn't adjacent cognize this institution existed, fto unsocial did helium person immoderate recollection of taking retired this security policy.

"This is $300,000 insurance, billed quarterly," Rahn told WFTV. "I haven't had a beingness security argumentation for years and it surely wasn't with this company."

A lawsuit of mistaken identity?

After discovering the letter, Rahn, a retired constabulary officer, reached retired to WFTV newsman Jeff Deal and the station's Action 9 squad for help.

"I don't cognize Franklin Madison from a spread successful the ground," Rahn said. "I person nary thought who they are."

Rahn initially suspected Franklin Madison was a fake company. But WFTV confirmed that it is simply a morganatic security selling bureau that works with insurers, recognition unions, and banks.

According to WFTV, Rahn received a missive from his recognition national successful 2025 offering $1,000 successful escaped accidental decease and dismemberment coverage.

"The missive fto him cognize helium was eligible for up to $300,000 successful sum with pricing successful smaller people down beneath it," WFTV reported (1), adding that Charles didn't retrieve signing up for the connection and "looking backmost now, helium didn't deliberation it would outgo him anything."

Franklin Madison has an A+ standing connected the Better Business Bureau. But Deal and the Action 9 squad recovered that astir of the company's caller complaints came from consumers who said the enrollment process was confusing.

"I person nary cognition of this security company, and they person been taking funds from an relationship that I was not utilizing daily," 1 ailment (2) said.