ReturnPro CEO Sender Shamiss on Solving Returns: ICR Conference 2026

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Exec-Edge

Thu, January 22, 2026 astatine 10:42 AM CST 2 min read

Exec Edge hosted a fireside chat astatine the ICR Conference 2026 with Sender Shamiss, Chief Executive Officer astatine ReturnPro. The in-person interrogation was joined by Editor-at-Large Jarrett Banks, and they discussed the value of reverse logistics for retailers and consumers, however AI is changing the crippled for returns, what retailers tin bash to forestall returns fraud and what to look up for the institution successful 2026, among different topics.

About Sender Shamiss

Sender Shamiss is an entrepreneur passionate astir perfecting exertion and has spent his vocation gathering aggregate eCommerce, proviso chain, and SaaS companies. Mr. Shamiss has built and led beardown teams and has managed to pull apical endowment due to the fact that of his pragmatic attack to business, infectious spirit, and imaginativeness for innovation.

Mr. Shamiss precocious won the Pros to Know Lifetime Achievement Award 2024 from Supply & Demand Chain Executive honoring his outstanding enactment and contributions to the proviso concatenation space. In 2022, Mr. Shamiss was recognized by Business Insider arsenic a Reverse Logistics Power Player for his lifelong committedness and power wrong the returns industry. He is considered a starring adept successful returns, returns management, returns software, and the reverse proviso chain.

ReturnPro (formerly goTRG) was co-founded by Mr. Shamiss successful 2008, offering the lone implicit returns solution addressing each portion of the post-purchase process, from the constituent a instrumentality is initiated to its 2nd shelf. With 3 halfway concern units: SaaS, Supply Chain, and ReCommerce, ReturnPro (formerly goTRG) solves returns for endeavor retailers, SMB brands, and 3P sellers. ReturnPro’s (formerly goTRG) demonstrated way grounds has earned them the Reverse Logistics Association (RLA) Innovation Solution Partner Award 2024, Business Intelligence Innovation Solution Partner Award 2022, Fast Company #1 Most Innovative Logistics Company Award 2021, Supply and Demand Chain Executive Green Supply Chain Award 2021, and Inc. 5000’s Fastest Growing Companies List 2021. ReturnPro (formerly goTRG) is R2v3 certified and holds respective ISO certifications for their committedness to liable recycling and zero waste.

About ReturnPro

ReturnPro is simply a planetary person successful returns absorption solutions and reverse logistics, processing implicit 50 cardinal returns annually for retailers. ReturnPro helps retailers, brands, and 3P sellers lick returns by addressing each portion of the post-purchase acquisition from returns initiation each the mode to the 2nd shelf. It offers a connected suite of returns absorption SaaS, reverse proviso chain, and ReCommerce services, nether 1 roof, to present bonzer results, boost revenue, thrust efficiency, trim biology impact, and summation lawsuit satisfaction. ReturnPro works with retailers, eCommerce brands, and vendors, to present the smartest choices for each touch, movement, and pricing decision, portion besides preventing items from unnecessarily ending up successful landfills.